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Claims Handler

Claims Handler

Location : Middlesbrough

£20,000 – £22,000 per annum (depending on experience)

Job Description

Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in United States, Japan, Singapore, Korea, Brazil, Belgium and Germany.

We are looking for an experienced claims handler to join our claims team on a full-time basis from our head office in Middlesbrough. The successful candidate will report to the Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment.

The Role

Managing a large and varied caseload from inception to conclusion in compliance with the Company’s Claims Handling Procedure.

Liaising with colleagues, customers and suppliers to obtain all relevant documentation in support of claims within designated areas.

Reviewing available information to make an informed decision on liability.

General debt recovery – both domestic and international. Managing own caseload and liaising with third parties as required.

Core Skills/Attributes

Exceptional organisational skills and ability to prioritise multiple claims efficiently.

Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally.

Excellent written and verbal communication skills.

Ability to meet deadlines and manage multiple tasks.

Good time management

Desired experience

Previous experience within a claims handling role is advantageous but not essential

High degree of proficiency with technology.

Previous experience within the shipping/transportation or freight forwarding industry in a claims handling role is an advantage but is not essential.


Additional Benefits/Information

Private Health Cover.

Various Pension Scheme options.

25 days holiday per annum plus all statutory bank holidays.

Company Sick pay.

Core working hours are 9am to 5.30 pm.

Own transport is recommended due to location.

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